What is PawLuxe?
PawLuxe is an Australian brand offering premium, cruelty-free grooming products designed to pamper your pets at home.
Are your grooming products safe for sensitive skin?
Yes, all PawLuxe grooming products are formulated with gentle, natural ingredients, free from sulfates, parabens, and artificial fragrances, making them suitable for pets with sensitive skin.
Can I use your grooming tools on both dogs and cats?
Absolutely! PawLuxe grooming tools are designed for use on both dogs and cats.
How do I use the PawLuxe™ GroomPro?
To use the GroomPro, select the appropriate trimmer head, power on the device, and gently trim your pet's fur in the direction of hair growth. The ultra-quiet motor ensures a stress-free grooming experience.
What is the return policy?
PawLuxe offers a 30-day return policy for unused, unopened items. If you're not satisfied, contact customer support to initiate a return.
Do you offer international shipping?
Yes, PawLuxe provides worldwide shipping. Shipping times and costs vary based on location.
How can I track my order?
Once your order ships, you'll receive a tracking number via email to monitor your delivery status.
Are your products tested on animals?
No, PawLuxe is proudly cruelty-free and does not test its products on animals.
What payment methods do you accept?
PawLuxe accepts various payment methods, including credit/debit cards, PayPal, and other secure payment options.
How can I contact customer support?
You can reach PawLuxe customer support through the contact page on their website or by emailing hello@pawluxe.com.au.
